VIA Appliance sends certified technicians directly to your door. We repair all major brands and appliance types, fast — with the expertise and professionalism your home deserves.
We service all major appliance brands, including:
From everyday workhorses to high-end kitchen equipment — our technicians are trained to diagnose and repair them all.
Won't spin, won't drain, or throwing error codes you can't decode? We repair all washer types — top-load, front-load, and high-efficiency (HE) models — from common issues like leaking door seals to motor and control board failures. Most washer repairs are completed in a single visit.
Not heating, taking too long to dry, or making a grinding or squealing noise? We service both gas and electric dryers, including heating element failures, broken drum belts, clogged venting, and thermal fuse issues. Fast diagnosis, same-visit repair whenever possible.
Not cooling, freezing your produce, or leaking onto your floor? We diagnose compressor issues, faulty evaporator fans, ice maker problems, water dispenser failures, and everything in between. We service all configurations — French door, side-by-side, bottom-freezer, counter-depth, and built-in panel-ready models.
Burners not igniting, oven not reaching temperature, or error codes flashing on the display? We repair gas, electric, and dual-fuel ranges — including igniter replacements, bake and broil element failures, and control board issues. High-end professional brands like Viking, Wolf, and Thermador are a specialty.
Not cleaning well, not draining, leaking, or leaving dishes wet after a full cycle? We service all major brands and address common issues like failed wash pumps, clogged spray arms, broken door latches, and faulty control panels. We stock many common parts so we can often fix it the same day.
Not heating, sparking inside, making a loud buzzing noise, or the turntable stopped spinning? We repair countertop, over-the-range, and built-in microwave models — addressing magnetron failures, door latch issues, control board problems, and more. Safe, professional diagnosis every time.
Excessive frost buildup, not maintaining temperature, or running non-stop and driving up your energy bill? We repair both chest and upright freezers, tackling compressor problems, defrost system failures, and faulty thermostats with the same precision we bring to every refrigeration job.
Ice maker stopped producing, making oddly shaped or cloudy ice, or leaking water onto your floor? We diagnose and repair both built-in refrigerator ice makers and freestanding undercounter ice machines — including water inlet valve failures, ice mold heater issues, and control module problems.
Temperature fluctuating, compressor not running, or the unit vibrating more than it should? We service freestanding and under-counter wine refrigerators across all major brands — including thermoelectric and compressor-based models. Protect your collection with a technician who knows wine coolers inside and out.
You're inviting us into your home — you should know who's showing up. Our technicians are experienced professionals who take pride in their work and your space.
Real reviews from real customers. Our techs are mentioned by name because that's the kind of service they deliver.
Jason was absolutely fantastic. Showed up on time, diagnosed the problem with our refrigerator in minutes, and had the part on the truck. We were back up and running the same day. Couldn't be happier with the service — will absolutely call VIA again.
Lucas was great from start to finish. Our Samsung washer was making a terrible noise — he knew exactly what it was before I even finished describing it. Fixed the same visit. Professional, personable, and didn't try to upsell me on anything I didn't need.
Sal took the time to walk me through exactly what happened with my dishwasher and why it failed. I actually learned something! He had it fixed in under an hour and left my kitchen spotless. This is what good service looks like. Highly recommend VIA Appliance.
We're always looking for dedicated, enthusiastic people. Positions available in the office and in the field — whether you're just starting out or an experienced tech, we'd love to hear from you.
Based in Crofton, MD, VIA Appliance operates a team of technicians across the region — so you're never far from fast, professional repair service.
Our technicians serve customers across the entire Mid-Atlantic region and Southeast, including Baltimore, Annapolis, Rockville, Bethesda, Silver Spring, Germantown, Frederick, Hagerstown, and the Eastern Shore in Maryland; Alexandria, Arlington, Fairfax, Reston, Tysons Corner, Northern Virginia, Richmond, Charlottesville, and Virginia Beach in Virginia; Washington DC and surrounding suburbs; Charleston, Morgantown, and Martinsburg in West Virginia; Pittsburgh, Philadelphia, Allentown, and Harrisburg in Pennsylvania; Wilmington and Dover in Delaware; Raleigh, Durham, Charlotte, Greensboro, and Fayetteville in North Carolina; and Columbia, Charleston SC, Greenville, and Spartanburg in South Carolina. Wherever you are in our service area, a VIA Appliance technician is never far away.
Everything you need to know before booking a repair. Still have questions? Just reach out — we're happy to help.
In most of our service areas, we can dispatch a technician the same day or the next business day. Once you submit a repair request, our team will contact you within one business day to schedule your appointment and confirm availability in your area.
We repair all major appliance brands, including Whirlpool, GE, Samsung, LG, KitchenAid, Maytag, Bosch, Frigidaire, Sub-Zero, Viking, Thermador, Miele, Electrolux, and many more. If you don't see your brand listed, contact us — chances are we service it.
Yes, same-day and next-day appointments are available depending on your location and technician availability. We always do our best to get to you as quickly as possible — we know a broken appliance can throw off your whole routine.
Repair costs vary based on the appliance type, the brand, and the nature of the issue. Our technicians provide a clear diagnosis and a full estimate before any work begins — so there are never any surprise charges. You decide whether to proceed before we lift a wrench.
We handle both in-warranty and out-of-warranty repairs. If your appliance is still covered by the manufacturer's warranty, we can help you navigate the process. For out-of-warranty appliances, we provide transparent pricing and use quality parts that are built to last.
VIA Appliance serves customers across eight states: Maryland, Virginia, Washington DC, West Virginia, Pennsylvania, Delaware, North Carolina, and South Carolina. Our team of ~80 technicians covers major metros including Baltimore, Washington DC, Northern Virginia, Richmond, Pittsburgh, Philadelphia, Raleigh, Charlotte, and many more communities in between.
Yes, an adult (18+) should be present during the repair appointment. This allows our technician to walk you through the diagnosis, answer any questions you have, and get your approval before beginning any paid work. Your input matters at every step.
If a repair isn't feasible — whether due to parts availability, the cost vs. replacement value, or the extent of the damage — our technician will be upfront with you and help you weigh your options. We never push unnecessary repairs. Your best outcome is always our goal.
Fill out the form and we'll match you with the right technician for your appliance and location. We'll follow up within one business day to schedule your appointment.
Thanks for reaching out. We'll review your request and follow up within one business day to schedule your repair.